Back to Sleep (Back 2 Sleep), a Scotland based sole trader company (the “Company,” “we,” “us,” or “our”) is committed to protecting your privacy and the personal information that you provide to us when using the Company’s website or purchasing or accessing the Company’s services. This privacy policy describes how we treat all user data collected during your visit to and use of our website and services. By visiting and using our website or services, you accept and agree to the terms in this privacy policy. This privacy policy will be updated periodically, so please be sure to reread it from time to time. If you do not agree with the terms in this privacy policy, please do not use the website or provide any information to us.

Authorised Users
The website is not directed to and is not intended for access and use by persons under the age of 18. We do not intentionally collect or use personal information from users that we have reason to believe are under the age of 18.

What Personal Information is Collected on the Website?

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. We do not use our website to collect any personally identifiable information about you other than what you provide voluntarily to use of the website, purchasing our services, subscribe to a newsletter, fill out a form, respond to a survey, or for other purposes made apparent at the time you provide your personally identifiable information. To use our website and purchase our services, you will need to provide us with your personal information. We ask for personal information so that we can fulfil your request to use our website and/or purchase our services. If you choose not to provide any personal information, you may not be able to use our website or purchase our services, and we may not be able to fulfil a request you may have. If you provide personal information, you agree to provide true, accurate, complete, valid, and not misleading information and to promptly notify us of any changes in the information.

We do not disclose personal information to third parties except
(1) for the purpose of communicating with you and when it is necessary for completing the transactions you have authorised, including but not limited to providing such information to authorised data processors or mailing services, or to follow up with you after such services have been provided; (2) when it is necessary for employees, agents and contractors to operate or maintain the website or to correct a technical problem; (3) when it is necessary to verify the existence or condition of your account with a financial institution, credit bureau or other third-party; (4) with our affiliates; (5) with our business partners for research or marketing; (6) if we sell or merge the company or its assets with another company; or (7) for fraud protection. We may collect and use usage information to develop new products or services or to provide special offerings to you. We are not required to retain any personal information collected for a single, one-time transaction, where such information is not sold or retained by us.

Under special circumstances we may, and you authorise us to, disclose personally identifiable information without your consent if we believe, in our sole discretion, it is reasonable to do so to satisfy laws (such as the Electronic Communications Privacy Act, as amended) or government regulations, comply with legal process or law enforcement requests, commence legal actions to protect our rights or property or to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or violations of this privacy policy or other terms found on the website.

You will be asked to provide credit card information to complete a purchase. In such an event, it is our policy to redirect you to a payment processing portal hosted by a third party payment processor. WE DO NOT COLLECT, ACCESS, STORE OR PROCESS ANY CREDIT CARD INFORMATION. PLEASE READ THE PRIVACY POLICY ON OUR PAYMENT PROCESSOR’S WEBSITE REGARDING THE USE, STORAGE AND PROTECTION OF YOUR CREDIT CARD INFORMATION BEFORE SUBMITTING ANY CREDIT CARD INFORMATION.

Except as otherwise provided, this privacy policy only addresses the information that we collect from you, but not about how third parties to whom you disclose your information may use and disclose it. If you disclose your personal information to third parties, other rules may apply to how they use and disclose information provided to them. We do not police or influence the privacy of third parties. When providing your personal information to third parties, their privacy policies govern their use and disclosure of your personal information. Before disclosing your personal information to a third party, you should familiarise yourself with their privacy policy.

Update Dec 2021